Privacy Policy
Privacy Policy
**Last updated:** [Insert Date]
Introduction
At Gloeh Personal Training, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, enquire about our services or become a client.
We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Business Name: Gloeh Personal Training
Owner: Kamil Gloeh
Email: kamil@gloehpt.com
Telephone: 07393 319499
Information We Collect
We may collect the following information:
Personal Information
- Name
- Email address
- Telephone number
- Postal address (if required)
- Emergency contact details
Health Information
To provide safe and effective coaching, we may collect health-related information, including:
- Medical history
- Injuries
- Health conditions
- Medications
- Lifestyle information
- Exercise history
- Nutrition information
This information is only collected with your consent and is used solely to deliver safe personal training services.
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
This information helps us improve our website and user experience.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Deliver personal training and coaching services
- Design personalised training programmes
- Monitor your progress
- Process payments
- Arrange appointments
- Send important service updates
- Meet legal and insurance obligations
- Improve our services
We will only send marketing emails if you have chosen to receive them. You can unsubscribe at any time.
Lawful Basis for Processing
We process your personal information under one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
Health information is processed only with your explicit consent or where otherwise permitted by law.
Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared with trusted third-party providers where necessary, such as:
- Payment processors
- Booking software providers
- Website hosting providers
- Accountants
- Insurance providers (where required)
Information will only be shared where necessary and appropriate safeguards are in place.
Data Security
We take reasonable steps to protect your information against unauthorised access, loss, misuse or disclosure.
These measures include secure passwords, encrypted services where available and secure storage of client records.
Data Retention
We only keep your personal information for as long as necessary to provide our services or comply with legal obligations.
When information is no longer required, it will be securely deleted or destroyed.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Restrict processing
- Object to processing
- Request a copy of your data
- Withdraw consent at any time where consent is the legal basis for processing
To exercise your rights, please contact us using the details above.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
You can manage or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Gloeh Personal Training
Email: kamil@gloehpt.com
Telephone: 07393 319499
If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner's Office (ICO).